Within this week’s Sunday Times a further story pointed to the success of Charles Dunstone - most well known for launching and growing Carphone Warehouse. I remember meeting Charles Dunstone and his colleague David Ross a number of years ago, when I gave a talk at the Mandrake - a meeting place for high growth business owners based in and around the South East of England. What struck me was that at the time Charles Dunstone was highly opportunistic - looking for the best and quickest way to take his business forward. Working alongside him was David Ross. David was the person who rang me and organisised for me to come down and talkk to this audience. It struck me immediately that one of the critical success factors within this business was the way in which desire to chase and capture opportunity was balanced with focus and organisation. Not surprisingly this helped me to firm up my belief that business success is based upon bringining complementary attitudes and skills together. For one person to grow a successful business - it can be done but there is more chance of actually making it if we bring a range of attitudes and skills into the senior team.

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